Call (540) 518-2564

Sewage in the Basement or Water You Can't Shut Off? Call (540) 518-2564

Clog Heroes answers emergency plumbing calls in Fredericksburg, VA 24/7. If a plumbing problem could cause major property damage or a health hazard, call (540) 518-2564 and tell us what's happening. After-hours visits are decided case by case, depending on availability, and after-hours dispatch is $189.

Not an emergency? Book a two-hour daytime window online and save the after-hours fee.

Virginia Class A Contractor #2705157521 · Licensed and insured · Background-checked technicians

Clog Heroes van parked at night under a streetlight with cones and hose out.

What Counts as a Plumbing Emergency

The rule is simple: if it could cause major property damage or a health hazard, it's an emergency. These are the calls that qualify.

  • A Sewer Backup

    Sewage coming up into the basement or tub, or a main line backup that leaves you without working toilets or drains.

  • An Active Leak

    Water or sewage leaking right now, into walls, ceilings, floors or the crawlspace.

  • Water You Can't Turn Off

    A valve that won't close, or a break you can't stop at the fixture.

  • No Water at All

    Nothing comes out of any tap in the house.

  • A Leaking Water Heater

    Water pooling around the tank, or dripping from it.

  • A Sump Pump That Fails

    The pump has stopped, and water is rising in the pit or the basement.

What to Do Right Now

Call first. Tell us what you see, where the water is and whether you can stop it. A slow-dripping faucet or a homebuyer sewer inspection can wait for a regular daytime window, and we'll tell you if your problem can too.

From Your Call to a Fixed Problem

  1. Stop the Water If You Can

    Close the fixture's shutoff or the main water valve. If sewage is backing up, stop running water and flushing toilets.

  2. Call (540) 518-2564

    Calls are answered 24/7. Tell us what's happening so we can judge whether it needs an after-hours visit.

  3. We Decide Together

    After-hours visits are case by case, depending on availability. If it can safely wait, we book you into a regular window instead.

  4. You Get a Written Price

    Your technician finds the cause and gives you the price in writing. You approve it before any work starts.

  5. The Problem Gets Fixed

    A backed-up line is cleared, a leak is stopped and repaired, a failed pump is dealt with. Your technician walks you through the finished work.

A technician digs out a root-clogged sewer cleanout. Muted, no sound.

What Emergency Plumbing Costs

After-hours and emergency dispatch is $189 and is never credited back. The work itself is priced in writing before it starts.

$89Dispatch fee. Waived when you go ahead with the work on site.
$189After-hours and emergency dispatch. Never credited back.

During regular hours, the dispatch fee is $89 and it's waived when you go ahead with the work on site. A non-emergency problem handled after hours, when someone is available, carries the $189 after-hours fee.

Most Clog Heroes services are flat rate. Your technician tells you the price before anything begins.

After-hours visits are case by case, subject to availability.

The Work Behind Calls Like These

Sewer lines, water heaters and sump pumps. Every photo here comes from a Clog Heroes job. Drag a slider to see the same spot before and after.

  • After: Yard around the sewer cleanout cleaned up after the clog was cleared.Before: Outdoor sewer cleanout overflowing with sewage pooled around it.

    Overflowing Cleanout Cleared

    Sewage was coming up out of the outdoor cleanout. We cleared the main line and cleaned up the yard around it.

  • After: New tank water heater installed in the same utility closet.Before: Old tank water heater in a utility closet.

    Water Heater Replaced

    An old tank water heater in a utility closet, and the new one installed in the same spot.

  • Finished sump and ejector pump installation with new PVC and check valves.

    Sump and Ejector Pump Installed

    A finished sump and ejector pump installation with new PVC and check valves.

See More Jobs on Our Work

What Customers Said About Emergency Plumbing

Google reviews that mention this job, quoted word for word.

Came the same day on schedule and helped decide to fix or replace. Given the age of the old water heater, I chose to replace it. The water heater was installed promptly and professionally. Friendly and professional.

Glenn Swope, Google review
  • They were extremely quick and responsive and very nice on the phone. They explained every step of the process and fixed the issue the same day.

    Kelsie O'Donnell, Google review

  • Jesse, is fantastic she was able to have Ryan come out the same day to fix our shower. Ryan was so helpful and did amazing work. Thank you guys! Tanya

    Tanya Wilson, Google review

Read More Customer Reviews

Emergency Plumbing Questions

Do You Answer Calls 24/7?

Yes. Calls are answered 24/7 at (540) 518-2564. After-hours visits are case by case, depending on availability.

How Much Does an Emergency Plumber Cost in Fredericksburg, VA?

After-hours and emergency dispatch is $189, and it's never credited back. The price for the work comes in writing, and you approve it before work starts. During regular hours, dispatch is $89 and is waived when you go ahead with the work on site.

What Counts as a Plumbing Emergency?

Anything that could cause major property damage or a health hazard: sewer backups that leave you without working toilets or drains, no water, active water or sewage leaks, a failed sump pump, water you can't turn off and a leaking water heater.

What Can Wait Until Regular Hours?

A faucet with a slow drip, a homebuyer sewer camera inspection or a general plumbing inspection. If someone is available, we can run those after hours, but the $189 after-hours fee applies.

Can I Book an Emergency Online?

No. Online booking is for regular daytime windows. For an emergency, call (540) 518-2564.

Which Areas Do You Serve?

The City of Fredericksburg, Stafford, Spotsylvania, Caroline, King George, Westmoreland, Louisa, Orange, Culpeper, Southern Fauquier and the eastern side of Prince William County through Manassas. Call to confirm a visit to your address.

Not an Emergency? Book a Daytime Visit

Online booking covers regular two-hour windows, so it's for problems that can wait. Choose what needs fixing, then pick a window. For an emergency, call (540) 518-2564.

What Needs Fixing?

Pick the One Closest to What You See.

Need a new water heater, a new sump pit or something else? Get An Instant Estimate. Urgent and after hours? Call (540) 518-2564.

Areas Clog Heroes Serves

Clog Heroes is based at 2706 Lafayette Blvd in Fredericksburg and serves homes across these counties. Call to confirm a visit to your address.